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PAIA Manual

Last Updated: 27 November 2025

Prepared in accordance with Section 51 of the Promotion of Access to Information Act, No. 2 of 2000 (the "Act").

1. Introduction

The Promotion of Access to Information Act gives effect to the constitutional right of access to any information held by the state and any information that is held by another person and that is required for the exercise or protection of any rights. Specifically, Section 51(1) of the Act requires a private body to compile a manual giving information to the public regarding the procedure to be followed in requesting information from such private body for the purpose of exercising or protecting rights.

This Manual provides an outline of the types of records held by Event Bridge Technologies (Pty) Ltd and explains how one may submit a request for access to these records in terms of the Act.

2. Company Contact Details

Name of Body Event Bridge Technologies (Pty) Ltd
Registration Number 2025/914159/07
Head of Body / CEO Lethabo Mohaladi
Information Officer Lethabo Mohaladi
Email Address info@eventbridgeapp.co.za
Website www.eventbridgeapp.co.za

3. The ACT and Section 10 Guide

The Act grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.

Requests in terms of the Act shall be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in paragraphs 6 and 7 of the Act.

Requesters are referred to the Guide in terms of Section 10 which has been compiled by the South African Human Rights Commission (SAHRC), which will contain information for the purposes of exercising Constitutional Rights. The Guide is available from the SAHRC.

4. Applicable Legislation

Where applicable to our operations, records are kept in accordance with the following legislation (among others):

  • Companies Act No. 71 of 2008
  • Income Tax Act No. 58 of 1962
  • Value Added Tax Act No. 89 of 1991
  • Protection of Personal Information Act (POPIA), 2013
  • Electronic Communications and Transactions Act No. 25 of 2002
  • Broad-Based Black Economic Empowerment Act No. 53 of 2003
  • Consumer Protection Act No. 68 of 2008

5. Schedule of Records

We hold the following categories of records:

Company Records

  • Documents of incorporation
  • Memorandum of Incorporation
  • Minutes of Board of Directors meetings
  • Records relating to the appointment of directors/auditors/secretaries/public officer and other officers
  • Share Register and other statutory registers

Financial Records

  • Annual Financial Statements
  • Tax Returns
  • Accounting Records
  • Banking Records
  • Asset Register

Information Technology

  • Software licenses
  • Disaster recovery plans
  • User manuals

6. Form of Request

To request access to a record, please comply with the following:

  • The requester must use the prescribed form to make the request for access to a record. This must be made to the Information Officer. This request must be made to the address or electronic mail address of the body concerned.
  • The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester.
  • The requester should indicate which form of access is required.
  • The requester should indicate if any other manner is to be used to inform the requester and state the necessary particulars to be so informed.
  • The requester must identify the right that is sought to be exercised or to be protected and provide an explanation of why the requested record is required for the exercise or protection of that right.

7. Fees

A requester who seeks access to a record containing personal information about that requester is not required to pay the request fee. Every other requester, who is not a personal requester, must pay the required request fee:

  • The Information Officer must notify the requester (other than a personal requester) by notice, requiring the requester to pay the prescribed fee (if any) before further processing the request.
  • The fee that the requester must pay to a private body is R50.00. The requester may lodge an application to the court against the tender or payment of the request fee.
  • After the Information Officer has made a decision on the request, the requester must be notified in the required form.
  • If the request is granted then a further access fee must be paid for the search, reproduction, preparation and for any time that has exceeded the prescribed hours to search and prepare the record for disclosure.

8. Forms & Certificates

You may download the relevant forms and certificates below to facilitate your request:

Form 02: Request for Access Form 03: Outcome of Request Form 04: Internal Appeal PAIA Registration Certificate
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Registration No: 2025/914159/07